FAQ 2017-12-28T05:01:21+00:00

Frequently Asked Questions

How do I place an order? 2017-12-28T04:49:26+00:00

A new pre-set menu is available to view on the homepage of our website every Monday-Wednesday. Simply use the Order Now button on our homepage or navigate to the Meal Plans tab at the top of our website. Once there, add your desired meal plan to your cart and simply click Checkout to start the secure payment process. Enter in all of the requested information, choose delivery or pick up option and submit to complete your order. Deadline to order is every Wednesday by midnight.

Once your order is complete, leave the rest up to us! All of our food is cooked by health certified employees in our commercial store front. On Saturday, all delivery customers will receive a text notification confirming their delivery time for Sunday. If you are not able to pick-up at our store front or delivery time conflicts with your schedule, we encourage our customers to call us as soon as possible so we can accommodate.

Secure Ordering and Payment Options and Delivery 2017-12-28T04:50:08+00:00

Because FitMeals values its customer’s security, payments can be processed through PayPal, the leader in online transactions. For convenience, PayPal does not require you to setup a PayPal account. Secure credit card payments are also accepted at checkout if you prefer not to use PayPal. Currently, all orders can be picked up at our storefront location or delivered to your door in the Jacksonville, FL area only. Curious if we deliver to your area? Feel free to email us at fitmealsprep@gmail.com.

How do I notify you if I have any dietary needs or food allergies? 2017-12-28T04:52:04+00:00

If you have any food allergies or specific dietary needs, you can simply leave us a note in the text box on your desired meal plan page then click add to cart to continue moving through the checkout process. If you forget to complete this section, simply email us at fitmealsprep@gmail.com with your allergies or diet requests and we will be happy to accommodate.